IT Customer Strategy requires strong IT leadership. BITA Group works closely with business, budgets and all user groups within the organization.
IT services are involved with all facets of your company and therefore must deliver quality services to ensure high customer retention and engagement. Without knowing “Why does technology exist” a company is wasting money and effort.
BITA Group loves to be part of Special Events: Like the work we did with the National Aboriginal Awards show that was televised on APTN. Relocation services, when Art For Everyday moved into their 50 000 sq. ft. manufacturing facility. Renovation services for Fred Victor Centre's Queen St building over 2 years. Those are big projects and it gives you the idea BITA Group is not your traditional IT consultant stuck in the basement with servers.
Communication and Planning with BITA’s IT consultants should be weekly, if not monthly; depending on the activity level of your company. When engaged with BITA, we do all the tracking and coordinating of activities throughout the company to guarantee a smooth implementation.